1. Introduction and who we are
Vairitas Ltd (“Vairitas”, “we”, “us”, or “our”) is a company registered in England and Wales. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, contact us, or request a demonstration of our products. We are the data controller for the personal data described in this policy. If you have any questions, you can reach us at info@vairitas.com.
This policy covers our public website only. Platform data and customer data processed through the Vairitas platform under a customer agreement are governed by that agreement and the data processing terms within it, not by this website policy.
2. What data we collect
We collect the following categories of personal data:
- Information you provide. When you complete a contact form, request a demo, or register interest as a partner, we collect details such as your name, work email address, company name, telephone number, and the contents of your message.
- Technical data. When you browse the website, we may automatically collect technical information such as your IP address, browser type and version, device type, operating system, and referring pages.
- Cookies and analytics data. We use a small number of cookies and similar technologies to keep the site working and to understand how it is used. See section 4 below.
3. How we use your data and our lawful bases
We use personal data for the purposes below, relying on the lawful bases set out in the UK General Data Protection Regulation (UK GDPR):
- To respond to your enquiries and provide the demonstrations or information you request. Lawful basis: our legitimate interests in responding to you, or taking steps at your request before entering into a contract.
- To operate, secure, and improve the website. Lawful basis: our legitimate interests in running a safe and effective website.
- To send you relevant business communications where you have asked to hear from us. Lawful basis: your consent, which you may withdraw at any time.
- To comply with legal and regulatory obligations. Lawful basis: compliance with a legal obligation.
4. Cookies
Cookies are small text files stored on your device. We use essential cookies that are necessary for the website to function, and analytics cookies that help us understand how visitors use the site so we can improve it. Essential cookies do not require your consent. Analytics cookies are used only where permitted, and you can control non-essential cookies through your browser settings.
5. Sharing and third parties
We do not sell your personal data. We share it only with trusted service providers who help us operate the website and our business, and only to the extent needed to provide their services. These include hosting and infrastructure providers (for example, Vercel), analytics providers, and communication tools. These providers act on our instructions under appropriate contractual safeguards. We may also disclose personal data where required by law or to protect our legal rights.
6. International transfers
Some of our service providers may process data outside the United Kingdom. Where personal data is transferred internationally, we take steps to ensure it remains protected, for example by relying on adequacy decisions or on standard contractual clauses and other appropriate safeguards recognised under UK data protection law.
7. Data retention
We keep personal data only for as long as necessary for the purposes described in this policy, including to meet any legal, accounting, or reporting requirements. Enquiry and contact details are typically retained for as long as needed to handle your request and for a reasonable period afterwards, after which they are deleted or anonymised.
8. Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. These include access controls, encryption in transit, and working with reputable infrastructure providers. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work to protect your information at all times.
9. Your rights under UK GDPR
Subject to certain conditions, you have the right to: access a copy of your personal data; request rectification of inaccurate data; request erasure of your data; object to or restrict certain processing; and request portability of data you have provided to us. Where we rely on consent, you may withdraw it at any time. To exercise any of these rights, contact us at info@vairitas.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk. We would, however, appreciate the chance to address your concerns before you approach the ICO.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. Please review this page periodically to stay informed.
11. How to contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@vairitas.com. Vairitas Ltd is registered in England and Wales.